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Elements and Performance Criteria

1. Investigate social sustainability issues and practices
   • Identify social sustainability issues that may affect the work area
2. Identify current industry practice to address social sustainability issues
3. Identify legislative and regulatory requirements that relate to social sustainability issues and how they apply to the work area
4. Identify voluntary codes and standards that relate to social sustainability issues
5. Collect and read information on systems, procedures and work practices that have social sustainability implications
6. Identify how the organisation’s stated values, strategies and goals relate to social sustainability
7. Determine the relevance of the social sustainability issues and practices to the work area or work group
8. Engage stakeholders to identify social sustainability improvements
   • Identify stakeholders and their interest in social sustainability in the work area or work group
9. Facilitate activities to review current systems, procedures and work practices, and identify areas for improvement
10. Determine changes that are likely to achieve desired improvements
11. Evaluate the feasibility, benefits and costs of making the changes
12. Prioritise changes for action
13. Report suggestions for improvements that are beyond own area of responsibility to appropriate people
14. Implement and update changes
    • Source techniques and tools to assist in implementing the priority changes
15. Plan for budget, personnel, other resources and approvals requirements
16. Seek approval to make changes
17. Allocate tasks and responsibilities to team or work group members
18. Implement and update the approved changes
19. Monitor progress and implement strategies to address barriers and resistance to changes
20. Analyse and interpret social sustainability data
    • Use predetermined social sustainability metrics to identify current performance and track changes
21. Read and interpret data to identify the implications for social sustainability activities
22. Document outcomes and communicate them to stakeholders
23. Promote engagement with social sustainability
    • Encourage equitable participation from all stakeholders
24. Use behaviours and work practices that support social sustainability in own work and communications
25. Encourage application of procedures that support engagement
26. Use change management strategies to promote change
27. Present accurate information targeted to stakeholder interests and needs
28. Identify achievements and promote them throughout the organisation